Contact HP for technical support or repair service. Update the fingerprint reader software. Do not use a paper towel because the paper may scratch the surface of the sensor. The access manager software is designed to work on specific models and operating systems. For best performance, check HP Software and Driver Downloads for device driver updates for your specific model.
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This indicates that Windows supports the device, in this case the fingerprint reader.
Check for Windows support. Logon accounts contain user’s names and passwords for secure applications and web sites that you register with the access manager.
Press the Power button to start the computer, then press the F2 key and select System Information from the listing. If the driver available on the web site is a later version, download and install it. Windows Vista Premium comes loaded with the tx and as such has all of the Tablet OS capabilities built in.
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HP Pavilion Tx Fingerprint Reader Board 3NTT8FB | eBay
Left side view of tx where you can see the optical drive, power jack, multi-card slot and ExpressCard slot with remote control in readerr large image.
Note the version number and date. Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites. When searching for drivers and software, you must use the specific product number of your computer.
After updating the access manager, see the access manager online help for information on setting it up. Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles.
Select the current operating systemand then scroll down to Software – Securityand expand the list.
Depending on the model and the year it was purchased, HP provides a number of access manager applications. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver.
Digital Persona Fingerprint Reader. How does HP install software and gather data?
HP Pavilion Tx1000 Fingerprint Reader Board 3NTT8FB0002
Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. Clean the fingerprint reader. If there is a Biometric entry, then Windows supports the device. If the BIOS available on the web site is a later version, download and install it.
CES 2007: HP Pavilion tx1000 Notebook to Tablet PC Convertible
For best performance, check HP Software and Driver Downloads for device driver updates for your specific model. Find new device drivers if you changed operating systems. The biometric device is the hardware that controls the fingerprint reader.