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Promethean Support – Home Page
ActivDriver System Requirements
Once installed, you will see the ActivManager icon appear in your toolbar or system tray, depending on your operating system. Please visit the Community to read the release notes.
Old code Why does the page advance two slides when hitting the forward arrow at the board? If you continue without changing these settings, you consent to this. Right click on the device and select Update Promethfan Software. Select Calibrationthen Quick or Precision.
Are you up to date? Close this window and click on your ActivManager icon in the system tray. Visit our Support Community to find answers, and share your ideas with other Promethean users around the world.
Please consult article for more information. If there is an error status, manually update the ActivDriver following article If you have an older version of ActivDriver, please update it by downloading and installing the latest version. This version includes three new apps Spinner, Timer and Annotate.
1039 – How do I update the device driver on Windows?
Your privacy is very important to us. If you see a red X on your ActivManager icon this indicates that the ActivBoard is not detected by the computer.
Ensure that all of the cables are correctly connected, including the USB cable that plugs into promeyhean upper left corner behind the ActivBoard. Your privacy is very important to us.
If you are a Linux user, please consult article for further information. Promethean cannot support third party cabling, including USB extension cables or adaptors.
ActivConnect G software released 19 December Disconnect any adaptors or extension cables from the ActivBoard and computer and connect only the cabling that came with your ActivBoard.