LATEST PROMETHEAN ACTIVDRIVER DRIVER

Join the conversation Visit our Support Community to find answers, and share your ideas with other Promethean users around the world. For more information, please see our Privacy Policy. Select Browse my computer for driver software. ActivConnect G software released 19 December Read our cookie policy. MSI for Windows bit View all downloads.

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Read our cookie policy. You should also try all USB ports on your computer. If the ActivPen is not interactive, try another working ActivPen.

Promethean Support – Home Page

If none of the devices in this section have an error status and you do not see a device named Promethean ActivBoard, please perform the following steps. For more information, please see our Privacy Policy. Windows XP users will need to select No, not this time and Install from a list or specific location. Alternatively, take this computer to another known working ActivBoard to see if it works properly.

Read our cookie policy. You do not need to uninstall any previous versions of ActivDriver before installing this update.

ActivDriver System Requirements

Once installed, you will see the ActivManager icon appear in your toolbar or system tray, depending on your operating system. Please visit the Community to read the release notes.

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Old code Why does the page advance two slides when hitting the forward arrow at the board? If you continue without changing these settings, you consent to this. Right click on the device and select Update Promethfan Software. Select Calibrationthen Quick or Precision.

Are you up to date? Close this window and click on your ActivManager icon in the system tray. Visit our Support Community to find answers, and share your ideas with other Promethean users around the world.

Please consult article for more information. If there is an error status, manually update the ActivDriver following article If you have an older version of ActivDriver, please update it by downloading and installing the latest version. This version includes three new apps Spinner, Timer and Annotate.

1039 – How do I update the device driver on Windows?

Your privacy is very important to us. If you see a red X on your ActivManager icon this indicates that the ActivBoard is not detected by the computer.

Ensure that all of the cables are correctly connected, including the USB cable that plugs into promeyhean upper left corner behind the ActivBoard. Your privacy is very important to us.

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If you are a Linux user, please consult article for further information. Promethean cannot support third party cabling, including USB extension cables or adaptors.

ActivConnect G software released 19 December Disconnect any adaptors or extension cables from the ActivBoard and computer and connect only the cabling that came with your ActivBoard.

If the ActivBoard is detected by the computer but the ActivPen is not working, go to the Pens tab and ensure that the Mouse option is selected. You may wish to calibrate the ActivBoard before use. How to videos View our latest videos: Click Next to begin the update. For more information, please see our Privacy Policy. On the Hardware tab, you can check the version of ActivDriver installed on your computer and compare to the latest version on our Support site.